Basic Information

Reference Number

0000269054

Issuing Organization

Business Development Bank of Canada

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

PRCP0002853

Title

Marketing Automation System Replacement - Integrator

Source ID

PP.CO.QC.981867.C100264

Agreement Types

Canada-European Union Comprehensive Economic and Trade Agreement(CETA)

Canadian Free Trade Agreement (CFTA)

Details

Location

Canada, Quebec, Montréal

Delivery Point

5 PVM
Montreal, Quebec
Canada H3B 5E7

Purchase Type

One Time Only- Delivery Date:2024/09/20

Description

This tender notice is to obtain pricing and service details for a Microsoft Dynamics Customer Insights strategic & implementation partner.
Note that the CRM system used by BDC is also undergoing a significant change, upgrading from Dynamics on premises to Microsoft Dynamics 365 in the Cloud. The new CRM is expected to be deployed before the Marketing Automation and CDP modules (Microsoft Dynamics Customer Insights), target for CRM deployment is mid-2025.

The objective of this RFP is to identify and select a Bidder capable of providing strategic advice, as well as architecture, analysis and implementation & migration services that allows BDC to accelerate its Microsoft Dynamics Customer Insights platform implementation while maximizing value generated from the platform and supporting the organization’s wider digital transformation efforts.
This procurement request covers four (4) main types of services: Strategic, Discovery, Delivery and Continuous Delivery, which will be delivered across three (3) mandates: 1) Strategic & Discovery; 2) Delivery; and 3) Continuous Delivery (optional).

Note that Appendix "E" is comprised of 2 documents.

Dates

Publication

2024/04/26 03:08:37 PM EDT

Bid Intent

Not Available

Question Acceptance Deadline

2024/05/10 09:00:00 AM EDT

Questions are submitted online

Yes

Closing Date

2024/05/24 09:00:00 AM EDT

Contact Information

Anthony Soliman

514-496-6599

Anthony.SOLIMAN@bdc.ca

Bid Submission Process

Bid Submission Type

Electronic Bid Submission

Request Prompt Payment Discount

Yes

Payment Delay

15 Day(s)

Pricing

In attached document

Bid Documents List

Item Name	Description	Mandatory	Limited to 1 file
Bid Documents	Documents defining the proposal	Yes	No
No entries

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