THE DELIVERABLES
Background
Ornge is a regulated not for profit company that provides air and land ambulance services under an agreement with the Ministry of Health and Long-Term Care. Included in the functions of Ornge are the roles inherent in the procurement, maintenance, dispatch, staffing and operation of a fleet of land ambulances, fixed wing and rotor wing aircraft. The medical teams provide services aboard aircraft and vehicles staffed with highly trained paramedics and pilots.
Ornge has over 600 employees, including paramedics, paediatric transport paramedics, pilots, aircraft maintenance engineers, transport medicine physicians and dispatch communications officers both medical and flight.
Ornge has the following streams of shipping:
- On Demand Product Transport & 3PL;
- Domestic Courier Shipping – Packages/Envelopes;
- International Courier Shipping – Packages/Envelopes;
- Less Than Truck Load (“LTL”);
Items may be sourced from global suppliers with delivery to Ornge Locations (some of which are located in remote destinations), moved between Ornge Locations, and shipped to Ornge global suppliers. Ornge suppliers are primarily located in North America and Europe (subject to change from time to time).
Figure 1 – Ornge Locations
Corporate Office - 5310 Explorer Drive, Mississauga, ON L4W 5H8
Toronto Base - Billy Bishop Toronto City Airport, Hangar 4A, ON M5V 1A1
Mississauga Land Ambulance Base – 1980 Boylen Road, Unit 1, Mississauga, ON L5S 1P5
Peterborough Land Ambulance Base - 889 Weller Street, Peterborough, ON K9J 4Y1
Ottawa Air Base - 2094 Alert Road, Ottawa, ON K1V 1S1
Ottawa Land Base - 171 MacFarlane Road, Nepean, ON K2W 6V4
London Base - 2430 Hurricane Road, London, ON N5V 3Z9
Sudbury Base - 3500 Skyline Drive, Garson, ON P3L 1V4
Thunder Bay Base - 2027 Derek Burney Drive, Thunder Bay, ON P7K 0A1
Sioux Lookout Base - 9 Airport Road, Sioux Lookout, ON P8T 1B7
Kenora Base - 1621 Airport Road, Site 157, Comp 11, RR#1, Kenora, ON P9N 0B6
Moosonee Base - 27 Airport Road, Moosonee, ON P0L 1YO
Timmins Base - R.R.F#2 4599 Airport Road, Bld. 400, Timmins, ON P4N 7C3
Central Stores – 1237 Kamato Road, Mississauga, ON, L4W 2M2
*Locations subject to change based on Ornge‟s Operational Needs
It is Ornge’s intention to evaluate all responses to this solicitation, with the goal to select a primary, secondary and tertiary provider, and these may be further selected by base / geographical area (i.e. Northern Ontario) as necessary, however, we reserve the right to award as Ornge deems appropriate.
1. On Demand Product Transport & 3PL
Ornge is seeking qualified suppliers to transport, on an as required basis, articles in support of the Ornge operation to and from global suppliers, with delivery to any of Ornge facilities as well as between Ornge facilities or operational bases. Items may be critical in nature and may require customized transportation solutions. Items may include, but are not limited to, small components to large complex items such as rotor blades (approx. measurements 25’ x 2’ x 2’).
2. Domestic Courier Shipping - Package / Envelope
Ornge is seeking qualified suppliers to provide Domestic Courier Services within Canada only. The Supplier shall provide the following Services but not limited to:
- Overnight Service delivery;
- Best Service delivery; and
- Economy Service delivery.
Overnight Service Delivery
The supplier shall provide overnight Courier Services from and/or to Ornge locations, or from and/or to any other Domestic location designated by the Ornge. The supplier should be able to deliver the Shipment at the latest before 5pm next Business Day and shall have various delivery time options (e.g. before 9am, before 11am, before 3pm next Business Day).
Best Service Delivery
The Supplier shall provide best Service delivery, where overnight delivery is not requested or not possible, but Ornge requires the Shipment to be delivered as soon as possible. Shipments shall be delivered within a maximum of two (2) Business Days.
Economy Service Delivery
The supplier shall provide economy Service delivery to Ornge. Economy delivery shipments shall be delivered within a maximum of five (5) Business Days.
3. International Courier Shipping - Package / Envelope
Ornge is seeking qualified suppliers to provide International Courier services between Canada and International locations. The supplier shall provide International Courier Services including but not limited to:
- Overnight Service Delivery;
- Best Service Delivery; and
- Economy Service delivery.
Overnight Service Delivery
The supplier shall provide overnight Courier Services from and/or to Ornge locations, or from and/or to any other International location designated by the Ornge. The supplier should be able to deliver the Shipment at the latest before 5pm next Business Day and shall have various delivery time options (e.g. before 9am, before 11am, before 3pm next Business Day).
Best Service Delivery
The Supplier shall provide best Service delivery, where overnight delivery is not requested or not possible, but Ornge requires the Shipment to be delivered as soon as possible. Shipments shall be delivered within a maximum of two (2) Business Days.
Economy Service Delivery
The supplier shall provide economy Service delivery to Ornge. Economy delivery shipments shall be delivered within a maximum of five (5) Business Days.
4. Less Than Truck Load (LTL)
Ornge is seeking qualified suppliers to provide LTL services for both within Canada and Trans-Border (Canada/USA). The supplier should provide LTL services including but not limited to:
- LTL Domestic Service Delivery; and
- LTL Trans-Border Service Delivery.
LTL Domestic Service Delivery
The supplier shall provide LTL pick-up and delivery services between points within Canada with service levels prescribed within the suppliers published transit time guide.
LTL Trans-Border Service Delivery
The supplier shall provide LTL pick-up within Canada for delivery to the United States, and vice versa with service levels prescribed within the suppliers published transit time guide.
