Basic Information

Reference Number

0000143653

Issuing Organization

McMaster University

Owner Organization

Facilities

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

TF 02-19-727

Title

PARCEL LOCKER MANAGEMENT SYSTEM

Source ID

PU.AC.ON.224221.C81126

Agreement Types

Broader Public Sector (BPS)

Canada-European Union Comprehensive Economic and Trade Agreement(CETA)

Canadian Free Trade Agreement (CFTA)

Details

Location

Canada, Ontario

Delivery Point

McMaster University

Purchase Type

One Time Only- Delivery Date:July 2019

Description

McMaster University invites qualified proponents to submit proposals for the supply of an incoming package solution as defined in the document.
The purpose of this RFP is to solicit proposals from various proponents of parcel locker management systems for McMaster University Residence buildings and source out the most effective solution and value for the purchase of two (2) parcel locker units. A suitable solution will also include maintenance service and technical support. The ideal parcel locker management system should be user-friendly and include many other accessibility features.

The current process of all incoming mail and packages for Residence students goes through the Central Mail Services location, and then delivered to two Residence Service Desk locations. These Service Desks locations on campus provide service to approximately 3,500 students currently living on campus with this growing to 4,000 students by fall of 2019.

Parcel locker system must be weather-resistant, vandal-resistant, high quality, durable in design, strength, and appearance.
Parcel locker system should be modular and expandable for future growth.
Parcel lockers must be available in various sizes for different size parcels.
Parcel locker system must be flexible and allow for future expansion, as required.
Parcel locker system and user interface must be user-friendly complete with accessibility features (i.e. per AODA – Accessibility for Ontarians with Disabilities Act)
Available lighting options preferred.
Parcel locker management system security features, such as cameras, user identification, encryption, etc. is required.
Locker system communications to users must consist of emails and text messaging for retrieval notifications.
Maintenance service response time must be 24-hour maximum to minimize downtime for users.
Technical support response time must be 1-2 hours maximum to minimize downtime for users.
Analytics and activity reporting features (standard and customizable reports) must be available.

Dates

Publication

2019/02/20 04:12:32 PM EST

Question Acceptance DeadlineA - Previous Amendment

2019/04/02 02:00:00 PM EDT

Closing DateA - Previous Amendment

2019/04/02 02:00:00 PM EDT

Contact Information

Tracie Felton

905-525-9140 ext. 21383

feltont@mcmaster.ca

Buyer Preferences, Guidelines & Requirements

General Requirements

- Installation Required

- Warranty Information Required

Bid Submission Process

Bid Submission Type

Physical Bid Submission

Additional Bidding Instructions

McMaster University
Department of Facility Services
Physical Address:
1280, Main Street West
Campus Service Building
Room # 121
Hamilton, ON L8S 4M3

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