Information de base

Numéro de référence

0000101474

Organisation émettrice

Toronto Police Service

Type d’appel d’offres

DDP - Demande de proposition (Formel)

Numéro d’appel d’offres

1274522-18

Titre

Innovation Partnership for Automated Business Process Re-Engineering and Collabo

Code d’identité d’origine

PU.MU.ON.673461.C148376

Types d’accord

Accord de libre-échange canadien (ALÉC)

Canada-Union Européenne: Accord économique et commercial Global (AECG)

ERTG/ALÉC

Détails

Emplacement

Canada, Tout le Canada, Tout le Canada

Type d’achat

Durée: 3 ans
Option: 1

Description

INTRODUCTION
The Toronto Police Service is seeking a Robotic Process Automation (RPA) solution for the 9-1-1 system through the use of Artificial Intelligence (AI) or Intelligent Automation (IA).

The solution must have minimal customization and must be deployed within a short timeframe.

It is expected that this project is the first phase of a collaborative relationship to develop other technological improvements to enhance TPS Communications Services. TPS is particularly interested in innovative ways to respond to non-emergency calls for service, thereby improving its response to emergency calls for service.

Based on the initial and successful implementation of the first phase, TPS may engage the selected proponent for up to a three (3) year term with an option to extend the contract for an additional one (1) year term subject to funding and Board approval. The selected proponent will be required to provide project costing prior to commencement of each project initiative during the term and is subject to further funding approval. TPS shall not guarantee any volume of work.

OBJECTIVES
The objective of this RFP is to enable TPS to identify a prospective and qualified vendor for the implementation of an RPA solution as defined by the Institute for Robotic Process Automation and Artificial Intelligence.
The intent of this RPA solution for TPS is to support automation of tasks and processes.

TPS expects this initiative to be the basis for future technological development to address key technical advances including voice recognition and translation, use of chat bot’s for non-emergency calls, reconciling multiple calls, and advanced analytics.

Deliverables
The proposed technology must be able to identify and select the correct 9-1-1 calls, redact appropriate content, transcribe the redacted audio and finally attach these redacted materials within the case file so that it can be disclosed as part of a package during a court proceeding. The solution must have the capability to automate the intake process and report.

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Dates

Publication

2018-06-18 21h50:50 HAE

Intention de soumissionner

Non disponible

Échéance de la réception des questions

2018-07-09 11h59:00 HAE

Questions sont soumises en ligne

Non

Date de fermeture

2018-08-13 13h00:00 HAE

Information du contact

Sanjeev Drego

4168082222 ext. 77999

A - Rectificatif précédent

Sanjeev.Drego@torontopolice.on.ca

Processus de soumission

Type de soumission

Soumission électronique

Fixation des prix

Somme forfaitaire

Liste de documents de la soumission

Nom de l’item	Description	Obligatoire	Limité à un fichier
RFP Fillable Form	RFP1274522-18 Innovation Partnership for Automated Business Process Re-Engineering and Collaboration Fillable Form	Oui	Non
Aucune entrée

Directives additionelles d’appel d’offres

The proponent must register with MERX in order to have the ability to formally upload a proposal. Please ensure that the registration is completed 24 hours prior to uploading your submission.
Please go to http://www.youtube.com/watch?v=To0fqSccw3M for information regarding how to upload your proposal through MERX. If you still have issues, please contact MERX directly at 1-800-964-MERX (6379).

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