Basic Information

Reference Number

0000075653

Issuing Organization

University of Toronto – St. George Campus – Procurement Services

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

UOT201815770

Title

Video Conferencing Support Services

Source ID

PU.AC.ON.238761.C91222

Agreement Type

Open Bidding (OB)

Details

Location

Canada, Ontario, Toronto

Purchase Type

Term: 2018/03/01 12:00:00 AM EST - 2021/03/12 12:00:00 AM EST
Option: option to renew for an additional two (2) terms of one (1) year each

Description

Procuring Entity: The University of Toronto

Address:
University of Toronto
Procurement Services
215 Huron St, 2nd floor
Toronto, Ontario
Canada, M5S 1A2

Description:
The Faculty of Medicine at the University of Toronto wishes to enter a support contract with a professional, highly qualified experienced Audio Visual technology and integration company to provide effective technical support services for its Video Conference infrastructure (VC) implemented between 2007 and 2011 and used primarily in supporting the Mississauga Academy of Medicine (MAM) distance learning program. This comprehensive coverage includes VC equipment and systems including all inter-connected components.
The specific services we require are Cisco/Tandberg reseller support
The infrastructure for which we require support consists of a wide variety and significant number of professional-grade equipment including (but not limited to):

Cisco/Tandberg H323 IP based videoconferencing codecs (MXP, C-series)
Cisco/Tandberg Management Server
(VCS) Video Communications Controller (gatekeeper)
(VCE) Video Communications Expressway (non traversal / traversal server)
(TCS) Tandberg Content Server
(MCU) Cisco/Codian Telepresence Multiple Control Unit 8350 chassis and media blade

This infrastructure is managed by the Discovery Commons, the Faculty’s central IT support unit. The support contract does not cover VC infrastructure that are locally managed by departments or programs

Tendering Website:
Proponents will find the complete RFP Documents at: https://www.merx.com/
Pricing and Payment Terms are available on the MERX website.

Procurement Method:
Open tender whereby all interested Proponents may submit a response.

Estimated Quantities:
Available within the tender document.

Submission Details:
Suppliers shall submit their response using Bonfire at: https://utoronto.bonfirehub.ca/

Submission Deadline:
See Closing Date below.

Public Opening:
Not Applicable

Mandatory Submission Requirements:
Appendix B-Submission Form
Appendix C-Rate Bid Form
Appendix D-References Form
Complete submission requirements are provided within the RFP Documents.

Scored Submission Requirements:

Rated Criteria Category--------------------------Weighting (Points)----Minimum Threshold
C.1 Experience and Qualifications----------------30 points------------------N/A
C.2 Service Descriptions and Service Levels---30 points------------------20 points
D. Pricing----------------------------------------------40 points-------------------N/A
Total Points------------------------------------------100 points-----------------N/A

Complete submission requirements are provided within the RFP Documents.

This procurement is covered by:

Chapter 5 of the Canadian Free Trade Agreement
Chapter 9 of the Ontario-Quebec Trade and Cooperation Agreement
Chapter 19 of the Comprehensive Economic and Trade Agreement between Canada and the European Union

Time-Frame for Delivery/Duration of Agreement:
The term of the agreement is to be for a period of three (3) years, with an option to renew for an additional two (2) terms of one (1) year each. It is anticipated that the agreement will be executed on or around March 2018.

Additional Options:
Available within the tender document.

Negotiation:
At the end of the evaluation process, the University of Toronto may identify one or more suppliers with whom it wishes to enter into negotiations, by written notification.

Electronic Auction:
The process does not involve an electronic auction.

Suppliers should note that information contained within this notice is subject to change. Suppliers are encouraged to download the tender document, which contains the most current information. If there is a conflict between the tender document and this Tender Notice, the tender document will take precedence.

Dates

Publication

2018/01/17 09:45:42 AM EST

Bid Intent

Not Available

Question Acceptance Deadline

2018/01/22 05:00:00 PM EST

Questions are submitted online

Closing DateA - Previous Amendment

2018/02/06 02:00:00 PM EST

Contact Information

Aneel Lubhaya

416-978-5618

aneel.lubhaya@utoronto.ca

Bid Submission Process

Bid Submission Type

Physical Bid Submission

Additional Bidding Instructions

Proponents must upload all Requested Documents to: https://utoronto.bonfirehub.ca/opportunities/11715

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