Procuring Entity: The University of Toronto
Address:
University of Toronto
Procurement Services
215 Huron St, 2nd floor
Toronto, Ontario
Canada, M5S 1A2
Description:
The University of Toronto (“University”) is soliciting submissions from suppliers that wish to participate in future online proctoring services at the University across all three campuses (St. George, Mississauga and Scarborough).
It is the University’s intention to enter into the Form of Agreement based on Appendix A with up to five (5) legal entities.
The Proponent should be able to provide both a fully live service in which students are watched remotely by a live proctor, as well as a remote recording service for subsequent human review.
Fees should be payable by the academic program administration for a cohort of students, or directly by individual students on a per exam basis.
Tendering Website:
Suppliers will find the tender documents at: https://www.merx.com/
Pricing and Payment Terms are available on the MERX website.
Procurement Method:
Open tender whereby all interested suppliers may submit a response.
Estimated Quantities:
Available within the tender document.
Submission Details:
Suppliers shall submit their response using Bonfire at: https://utoronto.bonfirehub.ca/
Submission Deadline:
See Closing Date below.
Public Opening:
Not Applicable.
Conditions for Participation:
Up to the top five (5) highest scoring Proponents will be required to participate in an Information Risk Management Questionnaire (IRMQ) audit process which will cover standards related to the protection of personally identifiable information, protection of intellectual property, information security practices, access control practices, monitoring practices, business continuity planning, capacity and scalability of architecture, and so on. Proponents should note that their privacy policies would be made available to members of the University community. The Successful Proponents will be accountable for the protection of confidential and sensitive information, including Personal Information, whenever such information is accessed, processed, exchanged or stored, or otherwise handled by the Proponent or any of its representatives, including without limitation whenever such information is transferred among any of, the Proponent, its representatives and the University.
Mandatory Submission Requirements:
Appendix B-Submission Form
Appendix C-Rate Bid Form
Appendix D-References Form
Complete submission requirements are provided within the tender document.
Scored Submission Requirements:
C.1 Experience and Qualifications**10 points**
C.2 Service Level Agreement**10 points**
C.3 Functional Requirements**25 points**
- General
- Reporting
- Registration
- Communication and Notification
- Unauthorized Resource Protection
C.4 Technical Requirements**25 points**
- Integration
- Accessibility for Ontarians with Disabilities
- Authentication / Identity Verification
- Exam Protection and Interruption
- Violation Detection
C.5 Implementation**10 points**
Pricing**20 points**
Total Points**100 points**
Complete submission requirements are provided within the tender document.
This procurement is covered by:
- Chapter 5 of the Canadian Free Trade Agreement
- Chapter 9 of the Ontario-Quebec Trade and Cooperation Agreement
- Chapter 19 of the Comprehensive Economic and Trade Agreement between Canada and the European Union
Time-Frame for Delivery/Duration of Agreement:
The term of the agreement is to be for a period of two (2) years, with an option in favour of the University to extend the agreement on the same terms and conditions for an additional two (2) terms of up to one (1) year each. It is anticipated that the agreement will be executed around March, 2018.
Additional Options:
Available within the tender document.
Negotiation:
At the end of the evaluation process, the University of Toronto may identify one or more suppliers with whom it wishes to enter into negotiations, by written notification.
Electronic Auction:
The process does not involve an electronic auction.
Responses must be submitted in English.
Suppliers should note that information contained within this notice is subject to change. Suppliers are encouraged to download the tender document, which contains the most current information.
If there is a conflict between the tender document and this Tender Notice, the tender document will take precedence.
