Basic Information

Reference Number

0000071690

Issuing Organization

Toronto Police Service

Solicitation Type

RFS - Request for Services (Formal)

Solicitation Number

1245704-17

Title

Organizational Change Management Specialist (contract)

Source ID

PU.MU.ON.673461.C148351

Details

Location

Canada, All of Canada, All of Canada

Description

TORONTO POLICE SERVICE
Request for Proposal RFP# 1245704-17
Organizational Change Management Specialist (contract)

ROLE DESCRIPTION
The consultant will be responsible for developing change management strategies and tactics for the implementation of The Way Forward – the final report of the Transformational Task Force.

By way of background, The Way Forward and its implementation will modernize the Service through a series of recommendations endorsed by the Board, and will be the largest change project in the history of the Service. It has multiple concurrent projects with separate timelines, involving virtually every area of operation and an unprecedented range of personnel. It will redesign the organizational structure, culture, training, functions and operations of the Service from every perspective

The consultant will be part of the Toronto Police Service Strategy Management Unit and will work closely with The Way Forward project teams, and will develop change initiatives to ensure successful stakeholder engagement and adoption.

Key Competencies
This role requires a professional with strong change management and communications skills, as well as demonstrated problem-solving and influencing capabilities. The consultant will have a strong commitment to quality and accuracy and will demonstrate the ability to develop change management solutions with outcomes that positively impact projects.

Mandatory Requirements
Education, Training, Certifications or Designations

An undergraduate degree in a relevant field
Change management certification or designation (e.g. PROSCI, ADKAR or ACMP etc.)

Experience

A minimum of 10 years of advanced knowledge of change management principles and application within a large, complex environment, primarily outside of the information technology context

Success in holding more than one, increasingly responsible position, focused on leading change throughout all levels of large, complex organizations
Demonstrated track record of success in effecting change within a unionized Canadian public sector environment
Experience directing resources, including personnel, in developing and implementing change management plans in a complex, multi-issue environment;
Proven track record of strong written and oral communication and relationship- building skills with diverse business partners and stakeholders
Experienced change agent, able to guide cross-functional teams through complex change from concept to execution
Strong problem-solving skills and the ability to identify concerns, gauge gaps and recommend an optimal approach is required
Comprehensive knowledge of the practices, procedures and principles of project management
Demonstrated experience in identifying potential human resource risks and anticipated points of resistance, and success in recommending project change plans to mitigate or address these concerns
Experience in recommending metrics to drive adoption and sustainment of change that link to the realization of project benefits; proven track record of developing a measurement strategy for same
Experience in preparing readiness assessments and evaluation of results
Track record in implementing creative and organizationally appropriate reinforcement mechanisms and strategies to acknowledge success

Term of Engagement
The term of the contract is one year, commencing on or around Thursday January 18th, 2018 pending security background checks. The TPS reserves the right to extend the contract for two additional six (6) month terms.

Submission Requirements
Responses are to be submitted in a sealed envelope (courtesy label included), which includes the prescribed form(s) as instructed to be delivered to Purchasing Services, 2nd Floor, 40 College Street, Toronto, Ontario M5G 2J3, prior to 1:00:00 P.M. LOCAL TIME (as per time clock located at Duty Desk, main floor) on Friday December 1st, 2017.

Responses are invited from Staffing Agencies and/or Consultants for the following temporary position: Organizational Change Management Specialist (contract).

Email submissions will be accepted.

All in accordance with the requirements stated in the RFS document to be downloaded.

Dates

Publication

2017/11/17 07:04:56 PM EST

Bid Intent

Not Available

Question Acceptance Deadline

2017/11/24 12:00:00 PM EST

Questions are submitted online

Closing Date

2017/12/01 01:00:00 PM EST

Contact Information

Brian G Smith

4168087995

Brian.G.Smith@TorontoPolice.on.ca

Bid Submission Process

Bid Submission Type

Physical Bid Submission

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