Basic Information

Reference Number

0000041575

Issuing Organization

VIA Rail Canada Inc.

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

201608010

Title

Digital Tower Display

Source ID

PP.CO.QC.583475.C78007

Details

Location

Canada, All of Canada, All of Canada

Purchase Type

Duration: 3 years

Description

VIA Rail Canada is looking for a supplier with the expertise with Digital display to enhance passengers experience in train stations and at ticketing counters.
Digital Towers (several stations, details below)
In this project, boarding digital towers are key signage elements. In terms of messaging, five elements are critical 1-Gate number, 2-Train number, 3-Destination, 4-En-route stops, 5-Type of boarding (pre-boarding, priority boarding and general boarding).
Digital towers need to be visible in a crowded environment (92 to 94 inches tall). They need to be seen from both sides in some stations. Station agents should be able to have the gate number flick approximately 30 minutes prior to boarding, to grasp attention (activated as needed at each boarding).
Between boarding periods, towers will be used to showcase marketing content such as: food sold onboard, local events or marketing campaigns (image, animated content or video). The towers will also be used to communicate urgent information to passengers (storm status, safety message, amber alerts etc.).
The required quantities of digital towers per train station are the following:
Digital towers with digital display on 1 side only (7 in total):

Toronto: 4 units
London: 3 units

Digital towers with digital display on both sides (15 in total):

Toronto: 5 units
Montreal: 5 units
Ottawa: 3 units
Quebec: 2 units

Vertical Screens (8 units) (Montreal Central Station)
The vertical screens will replace the current PVC panels that are used at each gate to indicate boarding. Their design must be as close as possible to the current look. The final product will have to be approved by Heritage Canada and Cominar.

Horizontal Screens (14 units) (Toronto Union Station)
The horizontal screens are the last elements of this project. The system feeding the check-in screens is not optimal as it takes too long to implement and test new visuals. With our current system, each of the 7 screens is monitored by a separate tablet. VIA has seven other kiosks that are presently rented to another tenant at Union Station, they need to be equipped with the same screens.

Dates

Publication

2016/10/04 10:31:41 AM EDT

Bid Intent

Required with response

Bid Intent Deadline

2016/10/12 02:00:00 PM EDT

Question Acceptance Deadline

2016/10/20 02:00:00 PM EDT

Questions are submitted online

Closing DateA - Previous Amendment

2016/11/03 02:00:00 PM EDT

Contact Information

Suzanne Lacasse

514-871-6122

suzanne_lacasse@viarail.ca

Bid Submission Process

Bid Submission Type

Physical Bid Submission

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