Basic Information

Reference Number

0000173911

Issuing Organization

Consumer Protection and Government Services

Owner Organization

Manitoba Finance - Procurement Services

Solicitation Type

RFP - Request for Proposal (Formal)

Solicitation Number

06-04-2020-Y-CALL-CNTRE

Title

Request for Call Centre Services

Source ID

PV.MN.MB.498.C22085

Details

Location

Canada, Manitoba

Description

The Government of Manitoba, as represented by the Assistant Deputy Minister of Procurement and Supply Chain Division, requests bids from qualified Proponents meeting the requirements contained in this Request for Proposals (RFP).

Manitoba is seeking a Proponent to deliver call centre services to help inform and guide affected Stakeholders in the COVID-19 pandemic. These services will include a two stream process consisting of both out-bound and in-bound call activities. A Proponent may choose to bid on the in-bound or out-bound services, or both.
Manitoba may award this RFP to one or more Proponents.

See Part 2 “Description of Services Required” for a full description of the services sought.

Dates

Publication

2020/04/07 02:20:53 PM CDT

Bid Intent

Not Available

Closing Date

2020/04/09 02:00:00 PM CDT

Contact Information

Alfred Akuamoah

204-794-0058

Alfred.Akuamoah@gov.mb.ca

Bid Submission Process

Bid Submission Type

Physical Bid Submission

Disclaimer © MERX - All rights reserved. No part of the information on this Web Site may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise without the prior permission of MERX and the Minister of the participating government department (if applicable). MERX, the Minister nor the Contracting Authority will assume responsibility or liability for the accuracy of the information contained in the publication.

© MERX - All rights reserved. No part of the information on this Web Site may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise without the prior permission of MERX and the Minister of the participating government department (if applicable). MERX, the Minister nor the Contracting Authority will assume responsibility or liability for the accuracy of the information contained in the publication.